The Guitar & Electronics Repair Center in Phoenix Arizona is Americas premiere guitar & amplifier repair shop and the worlds largest online superstore for guitar & bass pickups, electronics  & parts.

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Contact & Support Page

 

For Walk-In Customers at our  Phoenix, Arizona Location:

       Please go to our Walk-In Store & Repair Shop page for store hours, address and contact information. (NO WEB ORDER SUPPORT)


For Web Customers:
For all correspondence regarding web sales and orders, please use the contact form at the bottom of this page.
To Check Status of an Order Being Processed - Log In and click on the order number you wish to get an update on. 
   Recent - New order received waiting for processing
   Pending - Order is waiting for verification of payment, stock status, or clarification.
   Approved - Order has been verified, payment has been processed and sent to the shipping department.  Approved orders can not be modified or canceled.
   Completed - Order has been completed and shipped.
To Check Status of a Pending or Backordered Item: - Log In and click on the order number you wish to get an update on.  Then view the ORDER NOTES field located at the bottom of the screen for updated information.
To Get a Return Authorization: First view our Return Policies. If your items are eligible for return, use the form below and enter the order number and "Return Authorization" in the subject field and list items to be returned.
Product & Technical Information
Note: Due to the volume of information requests we receive, it is only possible for our techs to answer brief product and wiring questions. In addition, all of our wiring diagrams are posted free on our diagrams page. No additional diagrams are available by email. 

For correspondence regarding web sales/orders, use the contact form below.


From (your email address):

Subject:

Regarding Order Number (if applicable):

Message: