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Product & Tech Support Questions Web Sales & Order Support

Not sure about a part? Email our sales staff and we can answer your questions regarding any product on our site. You can also email our tech staff with your brief repair related question and we will forward it to the appropriate tech. Please note that our techs are busy fixing guitars, so be patient and they will get a reply to your questions as soon as possible.

To Check Order Status -If you have already placed an order you can  Login to Your Account and click on the order number you wish to get an update on. To get a Return Authorization, first, please view our Return Policies and use the form below. Be sure to put the order number and "Return Authorization" in the subject field. If you have questions about shipping, please view our Shipping Policies page.

If you need additional information regarding web orders and sales please use the form below to contact our web sales staff.


From (your email address):

Subject:

Regarding Order Number (if applicable):

Message:


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