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Web Sales & Order Support
If you created a Customer Account when you placed your order, you can Login to your account and view your order history details and view the status of current orders by clicking on the order number. If you need further assistance with your order, please contact our Web Sales Support Staff. NOTE: When inquiring about a web order, be sure to include the full Order Number (XXXX-XX-XXXXX) .

Product & Tech Support
Not sure about a part? Email our on-staff guitar techs with your technical questions regarding any product on our site. Our techs will also be happy to to assist you with any general guitar repair questions you may have regarding your project. Please be brief and we will direct your question to the appropriate repair tech.

Custom Wiring Diagram Support
Not sure about what wiring possibilities your guitar is capable of? Contact our custom guitar wiring diagram design and drafting staff with questions about your guitar wiring project design.

Return Authorizations
Need to return an item? No problem! We stand behind everything we sell with a 100% Satisfaction Guarantee. If you wish to return an unused item for any reason within 30 days of delivery (view full Return Policies page) please contact us and we ill issue an return merchandise authorization (RMA) with return shipping instructions.

Please DO NOT use the contact form below
Our web server is currently having trouble sending messages with the contact form below so please email us directly at the appropriate email address listed above.

DO NOT use the contact form. Your message will NOT be received!

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